FAQ

Frequently asked questions

Can I change my order?


Unfortunately, you cannot change an order once it has been placed due to the amount of orders we have and our quick dispatch time. If you need to change an address, please get in touch and email khadijahislamicstore@outlook.com Unfortunately, we cannot make any changes once your order has been dispatched.




Can I cancel my order?


We accept cancellations of orders up to 1 hour after they were purchased. After that amount of time we do not accept cancellations. To cancel an order please contact us via khadijahislamicstore@outlook.com




How long until I receive my order?


All orders are processed and shipped out within 1- 3 business days. Orders are still processed and shipped on weekends, please just be aware that not all delivery services deliver on a weekend. If your order is urgent and you require your item sooner, please do drop us an email at khadijahislamicstore@outlook.com and we'll do our very best to accommodate.




Do you ship to my country?


Yes! We now ship worlwide! To avoid any delays on your order being processed, please make sure all details are entered correctly. IMPORTANT NOTE: We are not responsible for any additional import/custom charges.